Back in October 2017, Microsoft released the Fall Creators Update for Windows 10.

For most people, all was well. But for a surprisingly large minority, the Start menu just sort of stopped working.

Clicking the Start button did nothing, and neither did right-clicking it. Sometimes, open apps won’t even show up on the taskbar.

Apparently, it’s still not working right for some people 5 months later!

There have been a variety of fixes for this issue, but there is one that I have found always fixes the problem…

The Fix

Well, okay, just because this fix has worked for me doesn’t mean it’s gonna work in your specific case. But I couldn’t find anybody else talking about it.

I actually got the idea from one of those Microsoft support site posts – you know, the kind where the MS techie responds as least 72 times with the exact same copy/paste post.

Then, someone else says, “Hey, I think it’s related to Live Tiles on the Start menu…”


So, here goes:

  1. Click Start
  2. If the Start menu is not showing, reboot. Usually, the Start menu will work for a few minutes before dying again after a reboot – at least in my experience.
  3. Once you can get into the Start menu, right-click each live tile for built-in apps (like Weather, Xbox, Netflix, Photos, etc.) and choose Unpin from Start

That’s it!

The idea is that there is some issue with live tiles for various apps. When the tile tries to update – or something – the Start menu goes kaflooey.

I just remove all non-essential built-in live tiles from the Start menu, and then I never see the problem again. One exception: the Weather tile seems to work just fine, so I usually leave that one alone.

Other Solutions

If that doesn’t work, you can find other methods to fix the Start menu here.

They include:

  • End the Cortana task in Task Manager
  • Try the Troubleshooter built in to Win 10
  • Try the Search and Indexing Troubleshooter
  • The Dism.exe trick

None of those solutions worked for me on multiple puters that had this problem, but as always, YMMV!

If you find another solution, I’m all ears!

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