Send the following on WhatsApp
Continue to ChatFix the grey X on shortcut icons in Windows https://scottiestech.info/2016/02/07/fix-the-grey-x-on-shortcut-icons-in-windows/
Fix the grey X on shortcut icons in Windows https://scottiestech.info/2016/02/07/fix-the-grey-x-on-shortcut-icons-in-windows/